Privacy Policy
Last updated: February 2026
1. Introduction
OverTaxed IL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at overtaxed-il.com (the "Service").
2. Information We Collect
We may collect:
- Account information: name, email, password (hashed)
- Property information: addresses, PINs, assessment data
- Appeal data: comps, requested values, filing status
- Payment information: processed by Stripe (we do not store card numbers)
- Contact form submissions and support inquiries
- Usage data: pages visited, session counts (visitor counter—no cookies, session-based)
3. How We Use Your Information
We use your information to:
- Provide appeal monitoring, comp packets, and filing assistance
- Process payments and manage subscriptions
- Send account emails (verification, password reset, deadline reminders)
- Respond to support requests
- Improve our Service and comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share data with: service providers (hosting, email, payment processing); tax authorities when filing appeals on your behalf; or as required by law. Third parties are contractually bound to protect your data.
5. Data Retention
We retain property and appeal data for at least 7 years (standard for tax records). You may request account deletion; we will anonymize or delete data subject to legal requirements.
6. Your Rights
You may:
- Access and update your account information via Account settings
- Request export or deletion of your data
- Opt out of marketing emails (account/transactional emails may still be sent)
- Contact us with privacy questions or requests
7. Security
We use industry-standard measures to protect your data (encryption in transit, secure storage, access controls). No system is 100% secure; we will notify you of significant breaches as required by law.
8. Children
Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will delete it.
9. Changes
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the platform. Continued use after changes constitutes acceptance.
10. Contact Us
For privacy questions or requests, contact us at support@overtaxed-il.com.