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Refund Policy

Last updated: September 2026

What you paid for

DIY Appeal Packet — $69 one-time. We prepare the materials; you review, sign, and file them with Cook County yourself.

This page directs you to the governing refund terms in our Terms of Service (§7). The Terms govern.

When we refund

The refund term for the DIY Appeal Packet is stated in §7 of the Terms of Service. It is reproduced there in full and is not restated here, so that one rule has one wording.

How to ask us to review an order

To request review of a claimed OverTaxed IL procedural error, email support@overtaxed-il.com within 30 days of the county notice and include the notice or filing status.

You can also use the Refund Request category on our contact page.

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About

OverTaxed IL analyzes public Cook County records and prepares a defined Assessor-stage appeal packet. You review it, sign it, and file it yourself. OverTaxed IL is not a law firm and does not provide legal or tax advice. We do not guarantee a reduction. County decisions are final, and a change in assessed value does not produce an equal change in a tax bill.

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